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Author Topic: What is going on with my shipment
Neooshop
Newbie
Posts: 1
Post What is going on with my shipment
on: September 20, 2018, 05:06
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Hello, i’m New to the website but I will finish this fast.
Here is a tracking number from China to my house in France : LF412164033CN
No update since August 22 and the seller told me that the parcel has arrived, but it says still in the air, could you figure it out ? I’m from France and totally can’t call China Post or contact them ..
Thanks
Best Regards
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: What is going on with my shipment
on: September 20, 2018, 05:13
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http://track-chinapost.com/result_china.php?order_no=LF412164033CN shows the parcel was sent to airline company on Aug 22. It has not arrived France yet.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean it is on the flight to your country. It will keep waiting another 2 to 6 weeks in airline warehouse waiting for processing and flight space.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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