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Author Topic: Tracking updated with exact same information as before
ppereira10
Newbie
Posts: 2
Post Tracking updated with exact same information as before
on: August 18, 2017, 13:11
New Topic

Hi everyone. Yesterday, August 17th, the tracking of my package was updated, and just like i say in the title, the information updated was exactly the same as it was before, both on the origin and destination country:

Origin Country - China (EMS China):
2017-08-17 22:15:58 Despatch from Sorting Center, GuangDongShengGuangZhouShi GUANGZHOU
2017-08-17 22:15:58 Despatch from Sorting Center, GuangDongShengGuangZhouShi GUANGZHOU
2017-08-12 23:26:04 Despatch from Sorting Center, GuangDongShengGuangZhouShi GUANGZHOU
2017-08-12 23:26:04 Despatch from Sorting Center, GuangDongShengGuangZhouShi GUANGZHOU
2017-08-11 23:07:00 Posting, GuangDongShengGuangZhouShi 51010100

Destination Country - Portugal (CTT):
2017-08-17 19:19:00 International dispatch, -,GUANGZHOU EMS,-
2017-08-12 17:55:00 International dispatch, -,GUANGZHOU EMS,-
2017-08-11 23:07:00 Acceptance by the Post Services, -,Non-defined location,-

If someone can tell me, i would like to know what's happening with my package, when did it left china (if it did left), and why the tracking information is repeated. Tracking number: LX434423928CN
Thanks
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Tracking updated with exact same information as before
on: August 18, 2017, 20:00
New Topic

if parcel status is repeating, this is a bad news. Normally it means the parcel has problem to pass safety scan. Wait 2 more weeks, if you can not get the parcel, open dispute for non-arrival order.
ppereira10
Newbie
Posts: 2
Post Re: Tracking updated with exact same information as before
on: August 18, 2017, 20:37
New Topic

Really? Can't pass safety scan? My parcel only has 3 t-shirts and is an epacket, nothing related with batteries, electronics and stuff like that.
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