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Author Topic: There is no shipping record
Ammar7
Newbie
Posts: 3
Post There is no shipping record
on: May 19, 2018, 20:48
New Topic

Hello, Please help me
Can I know if this tracking code is working?I have made the request eight days ago but it seems to me that there is no shipping record when placing the code LZ358180397CN

chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: There is no shipping record
on: May 19, 2018, 20:53
New Topic

no shipping record means your seller has not shipped anything to you. You should push seller to ship the goods immediately. Tell him/her if you can not get real tracking result in next 3 days, you will open dispute to paypal/aliexpress against fraud.

Ammar7
Newbie
Posts: 3
Post Re: There is no shipping record
on: May 19, 2018, 21:32
New Topic

Thank you for your reply
I wrote to him this morning and he answered me with this thing

quotation
(Thanks for reaching out to us!
Your order has been shipped and still in transit. Shipping to the US usually takes 7-21 days and international orders take 15-45 days to arrive. For your reference, here is your tracking number: LZ358180397CN
Please be advised that total shipping time depends on destination, seasonality, weather and customs of destination country.
Thank you again and have a wonderful day!)The quote ended

I do not know whether his speech is true or not because it was the first time I bought it online and I hope you will help me

chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: There is no shipping record
on: May 19, 2018, 21:53
New Topic

Quote from Ammar7 on May 19, 2018, 21:32
Thank you for your reply
I wrote to him this morning and he answered me with this thing

quotation
(Thanks for reaching out to us!
Your order has been shipped and still in transit. Shipping to the US usually takes 7-21 days and international orders take 15-45 days to arrive. For your reference, here is your tracking number: LZ358180397CN
Please be advised that total shipping time depends on destination, seasonality, weather and customs of destination country.
Thank you again and have a wonderful day!)The quote ended

I do not know whether his speech is true or not because it was the first time I bought it online and I hope you will help me

i don't believe your seller's words. if he really shipped your order, the tracking result will show shipment date and location, not show as no record.

Ammar7
Newbie
Posts: 3
Post Re: There is no shipping record
on: May 19, 2018, 22:11
New Topic

Thank you for your help and send him a message like what you told me

But I have another question if it is a fraudulent salesman how I can recover my money, knowing that I have transferred it via Visa Card

chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: There is no shipping record
on: May 19, 2018, 22:54
New Topic

normally you should pay with paypal which is easy to open dispute and get your money back. If you did not use paypal, you might need contact your bank and file charge back against fraud.

Tina92
Newbie
Posts: 1
Post Re: There is no shipping record
on: May 20, 2018, 13:14
New Topic

LY183384520CN
That is my tracking number but it says there is no shipping record. What exactly is going on with my package?

chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: There is no shipping record
on: May 20, 2018, 20:46
New Topic

Quote from Tina92 on May 20, 2018, 13:14
LY183384520CN
That is my tracking number but it says there is no shipping record. What exactly is going on with my package?

No shipping record means your seller did not ship anything to you.
You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal whichever you paid money to.

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