China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Please help with my package
anonymos
Newbie
Posts: 2
Post Please help with my package
on: January 11, 2017, 20:12

Hello please i want your help, on 10 October 2016 i send back with normal post a package with lenovo mobiles that had problems with firmware to my supplier in Shenzhen. When arrive in shenzhen my supplier couldnt get this package because customs opened it and noted as an import. Supplier told me that havent ability to import goods from other countries, so he make papers to return back to me. Also from here i send paper through my post office to china post to return package back to me. But two months now cant leave from beijing because security check problem and i dont know what to do, these phones inside costs much money.
Tracking numbers is CP328577644GR

int077
Pro
Posts: 7313
Post Re: Please help with my package
on: January 11, 2017, 20:39

1. If there is batteries inside the phone that is why they are not passing the Security inspection. In the mailing system, no batteries are allowed anymore in Phone or other devise on board any Aircraft.

2. Last tracking of your parcel is this:
2017-01-11 16:55:34.0 Beijing Transit Station import customs scan ,remark (rejected )

Thanks.

anonymos
Newbie
Posts: 2
Post Re: Please help with my package
on: January 12, 2017, 12:02

Hello for your answer but how i can receive my package back, receiver cant get it and returning to me stack in this security check, what i can do?

int077
Pro
Posts: 7313
Post Re: Please help with my package
on: January 12, 2017, 23:48

1. Your parcel could go maybe by ship back to you or Special Fedex dangerous cargo.

Thanks.

Pages: [1]