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Author Topic: Parcel # RM411269681DE "thrown"
Xpress
Newbie
Posts: 1
Post Parcel # RM411269681DE "thrown"
on: February 13, 2018, 17:29

Hi,

my package from Germany to China, Shenzhen, has not arrived after several delivery attempts. It is a defective product, originally from China with residual warranty. The shipping was very expensive for me and I would like to know why the package can not be delivered before it is sent back to me. I'm still trying to help you with some shipment information and screenshots. Please help me, the package must arrive. If you want to contact me, please write me in English, I do not understand Chinese.

http://www.track-chinapost.com/?nums=RM411269681DE

Name:GONG XIAOLI
ADD:B-601 HUAKANG BUILDING HUAFU ROAD,FUTIAN DISTRICT,SHENZHEN,GUANGDONG,CHINA
POST CODE:518031
PHONE: +86 139 2464 6560
Please return it to the factory inspection
When we receive it, it will give you a new shipment again
Thank you so much. Please choice economic shipment and don’t forget to tell us the tracking number If you have.

That's the message the eBay seller sent to me.
Maybe I picked the wrong delivery address of the packet?

Thank you.
timo.niemeyer@outlook.de

chinapostv-
olunteer
Administrator
Posts: 27588
Post Re: Parcel # RM411269681DE "thrown"
on: February 13, 2018, 18:11

the parcel has delivery problem. possible reason might be either address can not be translated back to original china address or the address is incomplete.

you should ask receiver go to china post office in 邮政深圳市红荔投递部 and pickup the parcel immediately. Otherwise it will be returned to Germany.

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