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Author Topic: Package from China to Spain (3 months+)
spamalam
Newbie
Posts: 2
Post Package from China to Spain (3 months+)
on: September 21, 2017, 19:48
New Topic

Hi, I'm trying to track down:
89375207245
It looks like the parcel never made it to Spain. I went to talk to Correos but they said that Chinapost did not hand over a parcel to them and the tracking number is not valid.

2017-06-09 11:20:03.0 Dongguan city Post Office eCommerce dept. international parcel process dept. received
2017-06-09 11:35:56.0 Dongguan city Post Office eCommerce dept. international parcel process dept. customs scan
2017-06-09 11:37:29.0 leaving Dongguan city Post Office eCommerce dept. international parcel process dept. ，next station Dongguan center
2017-06-09 14:27:47.0 Guangzhou 邮区center 局international parcel dept. export security scan
2017-06-11 11:35:56.0 计划going to next airport/seaport

How can I find out where the next airport/seaport was and follow the tracking?
chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: Package from China to Spain (3 months+)
on: September 22, 2017, 02:26
New Topic

this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.

As your parcel has been shipped over 3 months , you should open dispute to seller for refund.
spamalam
Newbie
Posts: 2
Post Re: Package from China to Spain (3 months+)
on: September 22, 2017, 09:14
New Topic

Okay, thank you.
alfrasrc
Newbie
Posts: 1
Post Re: Package from China to Spain (3 months+)
on: September 23, 2017, 18:25
New Topic

Hi, I have been waiting for RS777059151CN from China to Spain. No updates since 11/08/2017. Is my packet lost? Thanks in advance
chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: Package from China to Spain (3 months+)
on: September 24, 2017, 00:53
New Topic

Quote from alfrasrc on September 23, 2017, 18:25
Hi, I have been waiting for RS777059151CN from China to Spain. No updates since 11/08/2017. Is my packet lost? Thanks in advance

not necessarily lost, but very possible. I suggest you ask seller extend buyer protection. If seller does not response, open dispute for refund.
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