China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Order not delivered
Alessio
Newbie
Posts: 2
Post Order not delivered
on: August 4, 2019, 14:21
New Topic

Good afternoon,
I recived the message that any items of my order could not be delivered. Why? What should I do to reicive these items? I already payed for it ! I need shortly your answer !!
Track code : LL538657515CN
Thank's
Alessio

chinapostv-
olunteer
Administrator
Posts: 38527
Post Re: Order not delivered
on: August 4, 2019, 19:47
New Topic

LL538657515CN can not pass Guangzhou airport customs scan, it was returned to shipper on Aug 3.

You need open dispute to amazon/paypal/aliexpress for refund.

Alessio
Newbie
Posts: 2
Post Re: Order not delivered
on: August 4, 2019, 21:25
New Topic

Ok...can you explain me how to open a disput to paypal? Never did it .... need help, please!

chinapostv-
olunteer
Administrator
Posts: 38527
Post Re: Order not delivered
on: August 4, 2019, 22:22
New Topic

in PayPal, there is a link called resolution centre. Go to there to file dispute.

Pages: [1]