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Author Topic: No status update for several weeks... Is my parcel lost?
Daenys
Newbie
Posts: 2
Post No status update for several weeks... Is my parcel lost?
on: August 25, 2016, 19:31
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Hi,
I've ordered two paintings from Aliexpress, just abstract art, not a particular artist nor a replica. The parcel was shipped on 2016-08-04 with the number RS176212970CN .
The status has shown no changes since 2016-08-08, it's stuck on "Guangzhou Transit Station export customs cleared".
Can someone please tell me what does that mean exactly ? Where is my parcel, is it lost? And how much time will it take to arrive to France?
Thanks a lot for your help !
int077
Pro
Posts: 7760
Post Re: No status update for several weeks... Is my parcel lost?
on: August 25, 2016, 19:39
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1. This is what I found for you:
International Mail# RS176212970CN Tracking Result
Summary
Tracking number Origin Destination Status
RS176212970CN CHINA FRANCE On route

History Detail
Local date/time Activity Location Remarks
06-Aug-2016 10:39 Received by Post Office 52311206
08-Aug-2016 10:13 Departure export customs GUANGZHOU

As you can see the parcel in On route to your country France.

2. May I suggest you read this for France:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. I don't see any problem with your parcel so far, you could also track it here:
http://www.track-chinapost.com/track.php?code=RS176212970CN&fc=0

Hope this help.
Daenys
Newbie
Posts: 2
Post Re: No status update for several weeks... Is my parcel lost?
on: August 25, 2016, 20:24
New Topic

Hello,
Thanks a lot for taking the time to answer ! What you said reasure me a little. I also wanted to know if it's normal that there's no update at all for more than two weeks?
int077
Pro
Posts: 7760
Post Re: No status update for several weeks... Is my parcel lost?
on: August 25, 2016, 21:00
New Topic

1. Yes it's normal to have no update because the parcel is not scan/track by anybody. The Mail bag with your parcel inside might be in France in the Inbound warehouse but not open yet so no scanning, then no update.

Hope this help.
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