Quote from Mickel1 on July 8, 2016, 17:11
Where is my order LX957188271CN its been 7 days since postage?

1. On royal mail site this is what I get:
08/07/16 13:02 ON ITS WAY TOROMFORD MAIL CENTRE HEATHROW WORLDWIDE DC

hope this help.

Quote from SunOnYee on July 16, 2016, 20:41
Where is my parcel it was shipped on July 13th.
The tracking number is LX956874199CN.
Do you know when it will arrive?

1. This is the last 2 tracking on the Royal Mail:
16/07/16 01:26 ON ITS WAY TODELIVERY OFFICE HEATHROW WORLDWIDE DC
15/07/16 23:27 ARRIVED IN THE UK HEATHROW WORLDWIDE DC

Hope this help.

Quote from SunOnYee on July 17, 2016, 19:48
Thank you but i need to know when the item is coming. Could you give me a time frame. I need to know when it will arrive so that i can know when to be at home to receive it.

1. I have no idea, you should call:
Destination Country - United Kingdom: 0344 800 4466

Hope this help.

Quote from SunOnYee on July 17, 2016, 22:40
I think i will call them sometime tommorow. In the meantime could you tell me how you received the tracking information earlier. Is there a special website you track it on

1. This is where I track your parcel:
http://www.royalmail.com/track-your-item

2. Last tracking is this:
18/07/16 07:39 ON DELIVERY HAYES PDO

You can do the same thing.

Hope this help.

Quote from Aandy82 on August 21, 2016, 20:56
Hi I was wondering if anyone can track my item from dhgate.com as it's now been weeks and I cannot get any information from anyone and the seller will not respond to my emails.
Tracking ref: RF288741756CN
It was apparently shipped on the 21-07-16 using shipping method: JCEX

Any help will be appreciated
Thanks

http://track-chinapost.com/startairmail.php shows the parcel left China on July 21. Normally it will travel about 4 to 6 weeks to reach UK. if over that time frame, you should open dispute to ebay/aliexpress.