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Author Topic: 6 weeks Stuck in Shenzhen export customs cleared
Lhunt
Newbie
Posts: 3
Post 6 weeks Stuck in Shenzhen export customs cleared
on: November 13, 2017, 22:29

Help! My child’s santa present is stuck at Shenzhen center export customs cleared since 27th sept so more than 6 weeks! Tracking number is: RF965155292CN.

2017-09-26 17:14:57.0 shipping notice received from seller(速卖通平台)
2017-09-27 03:15:08.0 广东Shenzhen shipping center received
2017-09-27 04:17:05.0 广东Shenzhen shipping center customs scan
2017-09-27 06:38:23.0 已leaving 广东Shenzhen shipping center ,next station center
2017-09-27 08:04:22.0 Shenzhen export security scan
2017-09-27 16:44:47.0 Shenzhen center export customs cleared

Can anyone estimate how long more I have to wait for it to reach Ireland please or should I open a dispute?! Thanks

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: 6 weeks Stuck in Shenzhen export customs cleared
on: November 14, 2017, 03:45

normally shipping time to Ireland is 2 to 6 weeks. now is rush season, it might be a little bit delayed. if you can not get it by Nov 20, you should open dispute for lost parcel.

Lhunt
Newbie
Posts: 3
Post Re: 6 weeks Stuck in Shenzhen export customs cleared
on: November 14, 2017, 09:37

Thank you! I’ll wait until then so.

Lhunt
Newbie
Posts: 3
Post Re: 6 weeks Stuck in Shenzhen export customs cleared
on: November 17, 2017, 15:10

Received today! 7 weeks 2 days in transit.

oguzhanozd-
em
Newbie
Posts: 4
Post Re: 6 weeks Stuck in Shenzhen export customs cleared
on: November 17, 2017, 19:13

RG642676819CN is it lost or should i wait ? Pls help mee

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: 6 weeks Stuck in Shenzhen export customs cleared
on: November 18, 2017, 02:27

RG642676819CN left china on Nov 3. it is on the way to your country. Nothing needs to be worried. wait another 2 to 4 weeks, it should arrive.

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