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Author Topic: Why my parcel is not moving
Ovario_89
Newbie
Posts: 2
Post Why my parcel is not moving
on: October 18, 2019, 18:16
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Can someone tell me why my tracking does not show any update since 3 days? Is it possible that the parcel will be in Germany till next friday? LL780754355CN
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Why my parcel is not moving
on: October 19, 2019, 02:58
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http://track-chinapost.com/result_china.php?order_no=LL780754355CN shows the parcel was shipped From China Post Shenzhen office to Germany on Oct 18.

It is now some middle location between China Post system and Germany Post system(possibly airline warehouse in Shenzhen ,China or customs warehouse in Germany). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(your parcel seems to be delayed in some place outside China) until Germany Post gets the parcel from customs. Then Germany Post website will show its new status with Germany location.
Ovario_89
Newbie
Posts: 2
Post Re: Why my parcel is not moving
on: October 19, 2019, 22:10
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I don't understand something, first you said my parcel was shipped on 18th and then that it can mean that my parcel is in warehouse in Shenzen. DHL will for sure not use your tracking number so how can I track it in Germany?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Why my parcel is not moving
on: October 20, 2019, 02:43
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DHL paket can track china post number in their website if the parcel arrives Germany.
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