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Author Topic: Where is my parcel?
alyssamari-
iii
Newbie
Posts: 3
Post Where is my parcel?
on: February 14, 2017, 20:10
New Topic

Hi. Can you please help me with my parcel. Tracking number is RG312238643CN. I live in Dubai and had it sent here but for some reason it was returned to sender without any reason why. Can you please advise? I have been waiting to get that package for more than a month now.
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my parcel?
on: February 14, 2017, 21:07
New Topic

your sender might forget to write p.o box number in the address. U.A.E post will return any no-p.o.box parcel without reason.
alyssamari-
iii
Newbie
Posts: 3
Post Re: Where is my parcel?
on: February 18, 2017, 18:42
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What are the required steps for me to receive my parcel? Will it be resend?
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my parcel?
on: February 18, 2017, 18:56
New Topic

no. Once the parcel is returned to China, you can not get the parcel anymore.
xxbenny89x-
x
Newbie
Posts: 1
Post Re: Where is my parcel?
on: February 18, 2017, 19:59
New Topic

Hi can I get help to know where my parcel is that I bought on the 16th of January all it says is on the 29th of January it was leaving Beijing airport and going to next airport/seaport and nothing since tracking number is RN647281177CN and its going to Ireland

JennGalm
Newbie
Posts: 1
Post Re: Where is my parcel?
on: February 18, 2017, 21:13
New Topic

Hi! I am looking for further information on my parcel that was reported to have left the Shanghai Exchange Bureau on December 6, 2016. (Tracking Number: RN224544798CN) I have contacted both my local postal service, Canada Post, and the original company that I ordered from and neither have any information about where the package is. If you can please give me any information I would appreciate it.

chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my parcel?
on: February 19, 2017, 00:53
New Topic

Quote from xxbenny89xx on February 18, 2017, 19:59
Hi can I get help to know where my parcel is that I bought on the 16th of January all it says is on the 29th of January it was leaving Beijing airport and going to next airport/seaport and nothing since tracking number is RN647281177CN and its going to Ireland

your parcel is on the way, no need worry. parcel to Ireland might take 4 weeks, keep waiting.
alyssamari-
iii
Newbie
Posts: 3
Post Re: Where is my parcel?
on: February 19, 2017, 06:24
New Topic

What do you mean I can't get it anymore? I have paid for the items and you're telling me I can't get it anymore?

chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Where is my parcel?
on: February 19, 2017, 06:48
New Topic

I tell you the truth and hope you can take some action to seller. Normally if you purchased goods from ebay/amazon/aliexpress , it is seller's responsibility to ensure the parcel can reach buyer. If goods is lost or returned, buyer can claim refund or compensation within buyer protection deadline.

Anyway, if you still want wait the parcel and instead of contacting shipper/seller, it is up to you.

Good luck.
svenak
Newbie
Posts: 2
Post Re: Where is my parcel?
on: February 19, 2017, 20:38
New Topic

Can we expect the parcel to arrive? Tracking number CP294949891CN. Last date found December 17, 2016. Any information?
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