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Author Topic: whats going on??!! PLS HELP
swagonic
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Posts: 112
Post whats going on??!! PLS HELP
on: May 30, 2017, 09:52
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Tracking number : CC269934714TW

Need explanation for updates

Thanks in advance
ychiung
Pro
Posts: 341
Post Re: whats going on??!! PLS HELP
on: May 30, 2017, 10:34
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Your item is already in Croatia. But it has been detained by customs becos there is no product invoice attached. This invoice is usually required for calculation of customs duties payable. U need to contact croatia post for further details.
swagonic
Pro
Posts: 112
Post Re: whats going on??!! PLS HELP
on: May 30, 2017, 11:04
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Alright, if I understand there is no receipt in package?
What I need to tell them when call?
ychiung
Pro
Posts: 341
Post Re: whats going on??!! PLS HELP
on: May 30, 2017, 11:08
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Tell them your tracking number and they will tell u what to do.
swagonic
Pro
Posts: 112
Post Re: whats going on??!! PLS HELP
on: May 30, 2017, 11:32
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They sent me letter what should I do. But that package is not something I bought. That is package what I sold and that is supposed to be returned to me
ychiung
Pro
Posts: 341
Post Re: whats going on??!! PLS HELP
on: May 30, 2017, 12:04
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I dont understand what your real situation is. Maybe u should go to the your post office in croatia to ask what is happening, in person. Bring everything with u including all the paperwork, letters, invoices, postal receipts when u originally sent the item out of croatia etc..
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