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Author Topic: Waiting on a package since October...
Andrew95
Newbie
Posts: 1
Post Waiting on a package since October...
on: November 16, 2018, 03:06
New Topic

Please help. My parents sent me a package with gifts for my sons back in October. The info hasn't been updated since arriving in customs in Guangzhou. I don't know whether it's still in customs or was lost. :( The tracking is CH051877004US.

chinapostv-
olunteer
Administrator
Posts: 45811
Post Re: Waiting on a package since October...
on: November 16, 2018, 04:58
New Topic

http://track-chinapost.com/startairmail.php shows your parcel arrived Guangzhou on Oct 20. It should have delivery problem. I guess you only wrote address in English w/o Chinese. many China Post workers can not read English address.

You need ask your son call China Post hotline 11185 and see if he can pickup the parcel.

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