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Author Topic: TRACKING STATUS FROZEN OVER 10 DAYS
xenofonand-
reou
Newbie
Posts: 2
Post TRACKING STATUS FROZEN OVER 10 DAYS
on: September 13, 2018, 15:01
New Topic

RH978170815CN
Hello..
The tracking status has been frozen for over 10 days to 2018-09-03 00:00:00 Greece Shanghai sent to airline..
Is this nornal?
Please help me..I ordered this for a gift to a friend and his birthday is next Saturday..
Thank you

chinapostv-
olunteer
Administrator
Posts: 31567
Post Re: TRACKING STATUS FROZEN OVER 10 DAYS
on: September 13, 2018, 16:25
New Topic

http://track-chinapost.com/result_china.php?order_no=RH978170815CN shows the parcel was sent to airline company on Sep 3. There will be no update after sent to airline date.

After sent to airline, normally it will wait 2 to 5 weeks to catch flight space to Greece, then it will wait another 1 week to pass Greece customs clearance. Total time can take 3 to 6 weeks.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.

xenofonand-
reou
Newbie
Posts: 2
Post Re: TRACKING STATUS FROZEN OVER 10 DAYS
on: September 15, 2018, 06:04
New Topic

Thank you for your answer :)
The seller website says 5-10 working days delivery time.And that he would use EMS..Apparently he wasn't telling the truth as he sent it with regulal china post.I paid with creditcard.And his site is not part of Aliexpress to open dispute..I will wait up to 6 weeks and inform my birthday friend about this mess.Thank you again for your valuable info..Greetings from Greece :)

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