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Author Topic: Tracking says sent to airline (Guangzhou)
Preshi
Newbie
Posts: 3
Post Tracking says sent to airline (Guangzhou)
on: April 12, 2018, 08:07

Hi

I have purchased the following items:

1. RY720942585CN - Purchased 26/12/2017 last tracking was in 28/01/2018 and says handed over to airline Cn 51000061 ( Handed over to airline) still has not been delivered to South Africa.

2. RY941526820CN - Purchased 19/03/2018 last tracking was in 24/03/2018 and says handed over to airline Guangzhou Cn 51000061 ( Handed over to airline) still has not been moved to be delivered to South Africa.

Both are stuck in the same place will i ever get the items delivered. The 1st item has been there for the past 120 + days.

Please Help.

Thank you

Donlogan
Newbie
Posts: 19
Post Re: Tracking says sent to airline (Guangzhou)
on: April 12, 2018, 12:14

120+ days forget about it

Preshi
Newbie
Posts: 3
Post Re: Tracking says sent to airline (Guangzhou)
on: April 14, 2018, 09:10

Now the 2nd item has been there from 24/03 and has not moved since, I'm hoping it's not gonna be the same issue.

chinapostv-
olunteer
Administrator
Posts: 27540
Post Re: Tracking says sent to airline (Guangzhou)
on: April 14, 2018, 15:57

shipping time from china to South Africa can take up to 90 days, you need some patient.

Preshi
Newbie
Posts: 3
Post Re: Tracking says sent to airline (Guangzhou)
on: April 16, 2018, 06:20

The 1st item is stuck for more than 120+ days, is there any issues with transporting products with batteries?

chinapostv-
olunteer
Administrator
Posts: 27540
Post Re: Tracking says sent to airline (Guangzhou)
on: April 16, 2018, 10:38

battery is not allowed by china post. your seller should not ship it with china post. you should open dispute to seller for refund.

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