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Author Topic: Re: has my package left china yet
Rivaero
Newbie
Posts: 1
Post Re: has my package left china yet
on: October 11, 2018, 19:50
New Topic

RG957584119CN
Good day, I bought this item on 2nd September - tracking shows this item has only been 'delivered to the airline' on 9th October, i.e. the item has not even left China, over 5 weeks later! Please trace and revert with reasons for this delay!

chinapostv-
olunteer
Administrator
Posts: 33755
Post Re: Re: has my package left china yet
on: October 11, 2018, 19:52
New Topic

http://track-chinapost.com/result_china.php?order_no=RG957584119CN shows the parcel was shipped on Sep 10.

Normally it will wait 2 to 4 weeks to catch flight space to South Africa, then it will wait another 4 to 8 weeks to pass South Africa customs clearance. Total time can take 12 weeks.

Everything looks normal, you just need wait some more days.

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