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Author Topic: Problems tracking package
Post
Newbie
Posts: 2
Post Problems tracking package
on: June 14, 2018, 11:06
New Topic

I'm having problems tracking my package. Everytime time i insert my package number to track it, it says no shipment record. What's going on? Where is my package? My package number is LY299715261CN

chinapostv-
olunteer
Administrator
Posts: 33868
Post Re: Problems tracking package
on: June 14, 2018, 17:20
New Topic

no shipment record means your seller did not ship you anything. you should be cautious of fraud.

If you paid with paypal/aliexpress, you should push seller to ship the goods immediately. Tell him if you can not track any record in next 3 days, you will open dispute against fraud.

Post
Newbie
Posts: 2
Post Re: Problems tracking package
on: June 14, 2018, 18:59
New Topic

I paid with a debit card

chinapostv-
olunteer
Administrator
Posts: 33868
Post Re: Problems tracking package
on: June 14, 2018, 23:32
New Topic

You should pay with paypal. Otherwise it is very difficult for you to get protected when you found seller is a cheater.

read following:

How to avoid scam when doing international cross-border online shopping?

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