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Author Topic: Priority express package..held at customs
aronelhowa-
rd
Newbie
Posts: 3
Post Priority express package..held at customs
on: November 13, 2017, 17:49

I have a package that's status has not changed for 10 days...it was sent from usa to China....it says.."Held in customs, Guangzhou ems"....how long will it be held there fore it is released?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Priority express package..held at customs
on: November 13, 2017, 18:02

you'd better give tracking number, otherwise we can not know what are you talking about.

aronelhowa-
rd
Newbie
Posts: 3
Post Re: Priority express package..held at customs
on: November 13, 2017, 18:16

My bad
Ep845883427us

aronelhowa-
rd
Newbie
Posts: 3
Post Re: Priority express package..held at customs
on: November 13, 2017, 23:18

Hi just wondering the amount of time a package will sit and be held at customs...my package is from usa to China....Ep845883427us

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Priority express package..held at customs
on: November 14, 2017, 04:08

EP845883427US arrived Guangzhou customs on Nov 4. normally it should be delivered in one week. I believe the parcel might have customs clearance or duty payment problem. Ask receiver call china post hot line 11183 and try to pickup the parcel by himself.

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