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Author Topic: Please help
Zackg2019
Newbie
Posts: 4
Post Please help
on: October 17, 2019, 17:17
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EB703485673CN My tracking still no update since 7th October can you see any update has it been put on flight I had another parcel 2 days later and it arrived to my house yesterday.

Never had it take this long before

Thankyou for your help
chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Please help
on: October 18, 2019, 02:03
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http://track-chinapost.com/result_china.php?order_no=EB703485673CN shows the parcel was shipped From China Post Guangzhou office to UK on Oct 8.

It is now some middle location between China Post system and Royal Mail system(possibly airline warehouse in Guangzhou ,China or customs warehouse in UK). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 15 days(your parcel seems to be delayed in some place outside China) until Royal Mail gets the parcel from customs. Then Royal Mail website will show its new status with UK location.

Everything looks normal, no need worry at this moment. Just wait one more week, it will show up in Royal Mail system.
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