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Author Topic: please help
fratello
Newbie
Posts: 4
Post please help
on: May 24, 2016, 19:17
New Topic

i have an order shipped more than month ago and when i try to track it
i get "Invalid Number".I contacted the seller who told me that he indeed shipped the order and told me to wait.I contacted the post office and i got this message "According to our record, we didn't have any information about this item number. Would you please confirm with the sender and provide us the correct item number for tracking. "
please any solution.My tracking number is RT302556620HK
thanks.

int077
Pro
Posts: 7760
Post Re: please help
on: May 24, 2016, 19:23
New Topic

Quote from fratello on May 24, 2016, 19:17
i have an order shipped more than month ago and when i try to track it
i get "Invalid Number".I contacted the seller who told me that he indeed shipped the order and told me to wait.I contacted the post office and i got this message "According to our record, we didn't have any information about this item number. Would you please confirm with the sender and provide us the correct item number for tracking. "
please any solution.My tracking number is RT302556620HK
thanks.

1. I have track your parcel on 3 different sites to no avail. Same thing as you: Item is not found at this moment. Tracking number is a valid tracking number.

2. I would suggest that the parcel was never mail by the seller, just open a dispute to get your money back.

Hope this help.

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