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Author Topic: Parcels Stuck in Switzerland
Helmi141
Newbie
Posts: 7
Post Parcels Stuck in Switzerland
on: April 26, 2018, 01:38
New Topic

Hello. I used China post to send 2 parcels from China to Tunisia, my country of origin. However, the parcels are still stuck in Zurich in Swizerland since April 5th, 2018, today we're on the 26th of the same month. This sounds a little bit weird as the parcels only contain clothes as gifts for my family members. I filled out all the required information carefully including the price declaration and the quantity of each item. I went to China post they told me I have to ask the post office in my country Tunisia to follow up with my case which I did and they told me the Chinese post office should do that. The tracking numbers are as follows CP349260389CN and CP349260392CP. Please if you can help me clarify the situation I will be so grateful.

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: Parcels Stuck in Switzerland
on: April 26, 2018, 04:03
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the parcels should be waiting transit airline from Zurich to Tunisia. Waiting time sometimes can take 2 to 6 weeks, you have to wait some more time.

Helmi141
Newbie
Posts: 7
Post Re: Parcels Stuck in Switzerland
on: April 26, 2018, 05:08
New Topic

Oh, thank you so much. My brain was almost consumed thinking that the customs might have held it.

Helmi141
Newbie
Posts: 7
Post Re: Parcels Stuck in Switzerland
on: May 16, 2019, 02:36
New Topic

Hello Sir or Miss. I again have a problem with my parcels. I sent 2 parcels to Tunisia and they are taking an insane long time to arrive. I thought by paying a lot of money and sending them by air they wouldn't take a long time until they arrive. Please help me out figure out what's wrong. The tracking Numbers are as follows: CP344265469CN
CP344265472CN
Thank you in advance

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: Parcels Stuck in Switzerland
on: May 16, 2019, 03:11
New Topic

CP344265469CN and CP344265472CN just arrived Zurich,Switzerland. They are waiting for transit from Switzerland to Tunisia. You need wait another 2 to 6 weeks to get these 2 parcels.

Helmi141
Newbie
Posts: 7
Post Re: Parcels Stuck in Switzerland
on: May 16, 2019, 03:14
New Topic

Alright thank you so much for the update. Please is there anyway to make them arrive faster to the destination country in the future?

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: Parcels Stuck in Switzerland
on: May 16, 2019, 03:22
New Topic

You can use EMS or DHL to ship goods from China to Tunisia. They are much faster than China Post register mail(about 10 to 15 days arrival). But unfortunately they are also far more expensive. EMS is about US$25/kg and DHL should be more than US$40/kg.

Helmi141
Newbie
Posts: 7
Post Re: Parcels Stuck in Switzerland
on: May 16, 2019, 03:38
New Topic

Ok got that. I'm really grateful for your help and all the clarifications. Thank you.

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