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Author Topic: Parcels in China since 26th July unable to track
archie6833
Newbie
Posts: 4
Post Parcels in China since 26th July unable to track
on: August 31, 2016, 06:57
New Topic

Hi, could you please tell me where my three parcels are, the seller is telling me they are delayed due to G20 in China, although they did tell me a few weeks ago that they had left China. I bought other items at the same through other companies and they arrived within days. CU201609584TR

archie6833
Newbie
Posts: 4
Post Re: Parcels in China since 26th July unable to track
on: August 31, 2016, 07:46
New Topic

Seller has advised that the tracking numbers have changed, I can find two which left Bejing on the 26th Aug but nothing since, no idea which country they are now in. The other one is CP334502906CN but states this is not with China post

int077
Pro
Posts: 7760
Post Re: Parcels in China since 26th July unable to track
on: August 31, 2016, 10:59
New Topic

Quote from archie6833 on August 31, 2016, 06:57
Hi, could you please tell me where my three parcels are, the seller is telling me they are delayed due to G20 in China, although they did tell me a few weeks ago that they had left China. I bought other items at the same through other companies and they arrived within days. CU201609584TR

1. Your tracking number CU201609584TR is not a valid tracking number. A fake number. You can check it here:
http://track-chinapost.com/startairmail.php

2. You should contact seller as soon as possible to ask him what is going on. Or just open a dispute to get your money back.

Hope this help.

int077
Pro
Posts: 7760
Post Re: Parcels in China since 26th July unable to track
on: August 31, 2016, 11:05
New Topic

Quote from archie6833 on August 31, 2016, 07:46
Seller has advised that the tracking numbers have changed, I can find two which left Bejing on the 26th Aug but nothing since, no idea which country they are now in. The other one is CP334502906CN but states this is not with China post

1. Tracking number is valid. No information so far on the parcel. It can take up to 10 days for a parcel with a tracking number to be registered into the China Post system.

2, May I suggest you read this:

What are the stand formats of China Post tracking number? How to distinguish them?

the parcel with CP334502906CN is China Post parcel. If seller is telling you otherwise, then he is not telling you the truth.

Hope this help.

archie6833
Newbie
Posts: 4
Post Re: Parcels in China since 26th July unable to track
on: August 31, 2016, 14:39
New Topic

Thank you, the seller said CP334502906CN has been with China post since the 16th of August but it's not appearing when I try to track it. I've asked the seller to double check the number.

int077
Pro
Posts: 7760
Post Re: Parcels in China since 26th July unable to track
on: August 31, 2016, 23:09
New Topic

1. I can not find the tracking number on any sites that I am accustom to check tracking numbers.

2. Seller did not mail the parcel as far as I'm concern. Maximum time for China Post to put a tracking number into the system is 10 days.

3. It is your parcel and money. If I was in your shoes I would open a dispute with the seller to get my money back.

Hope this help.

archie6833
Newbie
Posts: 4
Post Re: Parcels in China since 26th July unable to track
on: September 1, 2016, 05:52
New Topic

Will do, thank you for the advice

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