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Author Topic: Parcel got sent to the wrong country - What can I do?
dlaije
Newbie
Posts: 3
Post Parcel got sent to the wrong country - What can I do?
on: September 24, 2018, 08:11
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Tracking number is LZ743957637CN

I've noticed that it's been sent to Brooklyn somehow - I have a picture of the label, and it clearly says Australia, and only Australia.

Not sure how it's ended up in America. Is there any way I can still get it?
I've contacted Australia Post, but they suggested that I ask the seller to help contact China Post for me.

September 21, 2018, 5:58 pm
Forwarded
BROOKLYN, NY
Your item was forwarded to a different address at 5:58 pm on September 21, 2018 in BROOKLYN, NY. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect.

September 21, 2018, 5:58 pm
Departed USPS Facility
BROOKLYN, NY 11201

September 18, 2018, 11:12 am
Arrived at USPS Facility
BROOKLYN, NY 11201

September 17, 2018, 12:03 pm
Arrived at USPS Regional Facility
BROOKLYN NY DISTRIBUTION CENTER

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Parcel got sent to the wrong country - What can I do?
on: September 24, 2018, 08:53
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Your shipper printed wrong zip code and the parcel can not be delivered. You need contact USPS and try to pickup the parcel by yourself.

dlaije
Newbie
Posts: 3
Post Re: Parcel got sent to the wrong country - What can I do?
on: September 24, 2018, 08:56
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I saw the label though, because they sent me a pic of it - nowhere on it does it have America, or an American zip code.

It clearly states Australia, with an Australian zip code, and that's why it says zip code error on one of the tracking sites.

I mean yeah, it's definitely the wrong zip code if it ends up in America, but it shouldn't have ended up there in the first place?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Parcel got sent to the wrong country - What can I do?
on: September 24, 2018, 17:20
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If seem that you are in Australia but parcel was shipped to USA. Am I right?

It this is the case, You need open dispute to seller for refund.
dlaije
Newbie
Posts: 3
Post Re: Parcel got sent to the wrong country - What can I do?
on: September 25, 2018, 07:38
New Topic

Yep that's correct.

Thank you for the advice!
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