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Author Topic: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
broadway
Newbie
Posts: 18
Post Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 14, 2014, 12:55
New Topic

I've noticed that most parcels are likely to get stuck at Shenzhen Customs control. Can someone tell me why it is so? Is Shenzhen unproductive or are they just a very busy terminal?

What is the average number of days a parcel stays inside Shenzhen customs scanning room?

chinapostv-
olunteer
Administrator
Posts: 32118
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 14, 2014, 20:04
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normally parcel will stay in Customs Warehouse for about 2 to 10 days, then the status will change to "sent to airline". If parcel keeps in Customs warehouse over 2 or even 3 weeks, then you should be cautious. Normally this means the parcel can not pass customs security scan and will be returned to shipper. If this happens, you should open a dispute with paypal or aliexpress and get your money back.

Versace
Newbie
Posts: 3
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 4, 2015, 23:34
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My package has supposedly been in shenzhen quite a while too. My tracking number is LN621737089CN . Should I be cautious too or no?

chinapostv-
olunteer
Administrator
Posts: 32118
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 5, 2015, 08:28
New Topic

LN621737089CN was just shipped by seller on Dec 30. you need to wait about 2 to 4 weeks to get the goods.

mimi.lulu
Newbie
Posts: 2
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 14:34
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My package is there since May 6
Number RI076965328CN
What can I do??

chinapostv-
olunteer
Administrator
Posts: 32118
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 17:29
New Topic

Quote from mimi.lulu on June 2, 2015, 14:34
My package is there since May 6
Number RI076965328CN
What can I do??

RI076965328CN just arrived Montreal. You should get it within 2 days. If no, then contact Canada Post and try to pickup the parcel.

mimi.lulu
Newbie
Posts: 2
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 17:40
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Thanks!

eternalmma
Newbie
Posts: 4
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 05:39
New Topic

LK606939605CN its been stuck in shenzhen ems for almost 20 days , should i just get my money back from paypal? please help , the seller won't even respond to my reply. so unprofessional!

chinapostv-
olunteer
Administrator
Posts: 32118
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 06:02
New Topic

LK606939605CN was shipped on Sep 10. You can wait one more week, if it does not arrive by Oct 2nd, you can open dispute to paypal

eternalmma
Newbie
Posts: 4
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 08:28
New Topic

Thanks for the response !

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