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Author Topic: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
broadway
Newbie
Posts: 18
Post Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 14, 2014, 12:55

I've noticed that most parcels are likely to get stuck at Shenzhen Customs control. Can someone tell me why it is so? Is Shenzhen unproductive or are they just a very busy terminal?

What is the average number of days a parcel stays inside Shenzhen customs scanning room?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 14, 2014, 20:04

normally parcel will stay in Customs Warehouse for about 2 to 10 days, then the status will change to "sent to airline". If parcel keeps in Customs warehouse over 2 or even 3 weeks, then you should be cautious. Normally this means the parcel can not pass customs security scan and will be returned to shipper. If this happens, you should open a dispute with paypal or aliexpress and get your money back.

Versace
Newbie
Posts: 3
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 4, 2015, 23:34

My package has supposedly been in shenzhen quite a while too. My tracking number is LN621737089CN . Should I be cautious too or no?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: January 5, 2015, 08:28

LN621737089CN was just shipped by seller on Dec 30. you need to wait about 2 to 4 weeks to get the goods.

mimi.lulu
Newbie
Posts: 2
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 14:34

My package is there since May 6
Number RI076965328CN
What can I do??

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 17:29

Quote from mimi.lulu on June 2, 2015, 14:34
My package is there since May 6
Number RI076965328CN
What can I do??

RI076965328CN just arrived Montreal. You should get it within 2 days. If no, then contact Canada Post and try to pickup the parcel.

mimi.lulu
Newbie
Posts: 2
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: June 2, 2015, 17:40

Thanks!

eternalmma
Newbie
Posts: 4
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 05:39

LK606939605CN its been stuck in shenzhen ems for almost 20 days , should i just get my money back from paypal? please help , the seller won't even respond to my reply. so unprofessional!

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 06:02

LK606939605CN was shipped on Sep 10. You can wait one more week, if it does not arrive by Oct 2nd, you can open dispute to paypal

eternalmma
Newbie
Posts: 4
Post Re: Packages Mostly Get Stuck at Shenzhen Customs, WHY?
on: September 26, 2015, 08:28

Thanks for the response !

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