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Author Topic: package never send
lostinchin-
a
Newbie
Posts: 6
Post package never send
on: July 10, 2019, 17:49
New Topic

hello the tracking is RV953116739CN can anyone help me? the seller says that the package lost in custom process.

chinapostv-
olunteer
Administrator
Posts: 38972
Post Re: package never send
on: July 10, 2019, 18:01
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RV953116739CN is a fake number. your seller never shipped anything.

If you paid with PayPal/aliexpress, you need open dispute against fraud.

lostinchin-
a
Newbie
Posts: 6
Post Re: package never send
on: July 10, 2019, 18:06
New Topic

is it guarenteed that the number is fake?
the seller says that the parcel keep by china customs and can not be retrived

chinapostv-
olunteer
Administrator
Posts: 38972
Post Re: package never send
on: July 10, 2019, 18:29
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Once again I repeat, RV953116739CN is fake number, your seller never shipped any parcel with tracking number RV953116739CN. He/she is a cheater.

lostinchin-
a
Newbie
Posts: 6
Post Re: package never send
on: July 10, 2019, 20:43
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okay thank you for the response
he send me a picture with the label and this tracking on the package. do this prove the shipment is real?

chinapostv-
olunteer
Administrator
Posts: 38972
Post Re: package never send
on: July 10, 2019, 21:08
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Quote from lostinchina on July 10, 2019, 20:43
okay thank you for the response
he send me a picture with the label and this tracking on the package. do this prove the shipment is real?

Picture of a label is useless as long as he did not send the parcel to China Post office. China Post has no record of his tracking number. this means the parcel was not given to China Post. Since he did not give parcel to China Post, it can not be lost in China customs. The only conclusion is that your seller is lying.

lostinchin-
a
Newbie
Posts: 6
Post Re: package never send
on: July 10, 2019, 21:34
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thank you very much. that is clear

lostinchin-
a
Newbie
Posts: 6
Post Re: package never send
on: July 11, 2019, 20:37
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what else can i do to prove that the number is fake? please give me an answer

chinapostv-
olunteer
Administrator
Posts: 38972
Post Re: package never send
on: July 12, 2019, 01:08
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you can not track the parcel in china post system. that is the proof .

lostinchin-
a
Newbie
Posts: 6
Post Re: package never send
on: July 12, 2019, 13:29
New Topic

i have a third person between me and seller (not paypal) who investigate my case but he also beieve that the tracking is unreliable. what can i do more?

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