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Author Topic: No update since June 4th
Mistydr11
Newbie
Posts: 6
Post No update since June 4th
on: June 18, 2019, 18:53
New Topic

I’ve had 2 packages that haven’t updated since June 4th.
Are they lost?
Tracking for both: EV783893095CN EV783357980CN
June 4, 2019, 9:59 pm
Processed Through Facility
SHANGHAI EMS, CHINA
Your item has been processed through a facility in SHANGHAI EMS, CHINA at 9:59 pm on June 4, 2019.
June 4, 2019, 9:31 pm
Processed Through Facility
SHANGHAI EMS, CHINA
June 4, 2019, 4:15 pm
Acceptance
CHINA

chinapostv-
olunteer
Administrator
Posts: 38485
Post Re: No update since June 4th
on: June 19, 2019, 04:10
New Topic

http://track-chinapost.com/result_global.php?code=EV783893095CN shows the parcel was shipped From China Post Shanghai office to US on Jun 4.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Shanghai ,China or customs warehouse in Chicago,US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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