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Author Topic: no update in a while please help
leftfordea-
d2
Newbie
Posts: 7
Post no update in a while please help
on: September 25, 2017, 13:02
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TRACKING NUMBER: LM604516935CN hi i orderd a item a few weeks ago and i beleive its comeing from china.
however the last to updates have been the same update but on different dates. its been 6 days now with no updates, thanks to anybody that may beable to help further

2017-09-19 22:30 Guangzhou, left Guangzhou to Cuddalore (France) (go)
2017-09-16 18:09 Guangzhou, left Guangzhou to Cuddalore (France) (go)
2017-09-13 23:58 Guangzhou, arrived at Guangzhou airport processing centre (transfer)
2017-09-13 21:00 Foshan, a reach of Foshan City Center
2017-09-13 19:57 Foshan City, postal express and logistics company, chancheng district, Foshan City Branch Business Department of Tongji University has been received (the embrace cast member name: Huang Guoyao, Tel: 13927797150)

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: no update in a while please help
on: September 25, 2017, 13:41
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the parcel has left china, you can not see new status until France customs completes import processing and releases the parcel to French Post(la poste). this might take 2 to 4 weeks.

leftfordea-
d2
Newbie
Posts: 7
Post Re: no update in a while please help
on: September 25, 2017, 13:49
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Quote from chinapostvolunteer on September 25, 2017, 13:41
the parcel has left china, you can not see new status until France customs completes import processing and releases the parcel to French Post(la poste). this might take 2 to 4 weeks.

why would it go to france when i live in germany?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: no update in a while please help
on: September 25, 2017, 23:32
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the parcel is transiting through France to Germany. Import processing in Europe must through France customs.

leftfordea-
d2
Newbie
Posts: 7
Post Re: no update in a while please help
on: September 26, 2017, 14:35
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ok thank u

leftfordea-
d2
Newbie
Posts: 7
Post Re: no update in a while please help
on: September 28, 2017, 13:50
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Quote from leftfordead2 on September 25, 2017, 13:49

Quote from chinapostvolunteer on September 25, 2017, 13:41
the parcel has left china, you can not see new status until France customs completes import processing and releases the parcel to French Post(la poste). this might take 2 to 4 weeks.

why would it go to france when i live in germany?

does it need a minimum of 2 weeks for france customs to process?
ive never had this happen befor

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: no update in a while please help
on: September 28, 2017, 15:30
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not minimum 2 weeks for customs processing, it is around 2 to 4 weeks. some time it can be a little bit less than 2 weeks, sometime a little bit longer than 4 weeks.

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