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Author Topic: No tracking found?
Nervous
Newbie
Posts: 2
Post No tracking found?
on: April 20, 2017, 10:37

I mailed a item using usps registered mail on april 6th and now the buyer is saying he cant track it on usps and china post doesnt give me any info? Is it just not been long enough? The buyer is really on me to find out what happened so i really could use some help. The tracking number is ra559243482us . Thank you in advance for help.

chinapostv-
olunteer
Administrator
Posts: 21189
Post Re: No tracking found?
on: April 20, 2017, 10:39

USPS website does not show any tracking result of RA559243482US , I believe you might post a wrong tracking number.

Nervous
Newbie
Posts: 2
Post Re: No tracking found?
on: April 20, 2017, 21:06

I have reciept right in front of me now. Custom # lc487641160us
Registered mail tracking number. RA559243482us when i go to the usps sight it just says tracking not avaliable in hong kong. Message me direct i can send a picture of the reciept and shipping. I even insured it .

chinapostv-
olunteer
Administrator
Posts: 21189
Post Re: No tracking found?
on: April 21, 2017, 04:45

you should go to your original post office and ask them what is wrong with your parcel. normally parcel can be trackable right after you gave the parcel to USPS.

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