China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2
Author Topic: No information since "Arrived at sorting center"
Flora
Newbie
Posts: 7
Post No information since "Arrived at sorting center"
on: September 13, 2017, 03:48

Hello

I write here as I'm waiting for my package from France to Shijiazhuang.
It was sent on august 29th and "arrived at sorting center" on september 4th, since... no updates.

When I want to track the number on China Post websites, it is not recognized, and on the french post website, it indicates "Delivered".
Only on "parcelmonitor" website, it indicates "arrived at sorting center"

My parcel number is CK123584152FR

I would like to have more informations about it. Why is it taking so long? Because in France, it was clearly showing "Delivered in 5 to 8 days".
The content is only clothes and books for my studies.

Thank you in advance.

chinapostv-
olunteer
Administrator
Posts: 24126
Post Re: No information since "Arrived at sorting center"
on: September 13, 2017, 04:00

China post has not record of CK123584152FR. It has never arrived China. You'd better contact France Post for delivery detail.

Flora
Newbie
Posts: 7
Post Re: No information since "Arrived at sorting center"
on: September 13, 2017, 04:14

Are you sure about this? Because it does say that it has arrived to China, even on the french website. I can read "Arrived at sorting center" twice so I supposed the first was for Beijing and the second for Shijiazhuang.
Is China Post the only transporter?

04 SEP 2017
Arrived at sorting center
Chine

03 SEP 2017
Shipment en route
Chine

02 SEP 2017
Arrived at sorting center
Chine

30 AUG 2017
Dispatched from sorting center
France
Shipment en route
France

chinapostv-
olunteer
Administrator
Posts: 24126
Post Re: No information since "Arrived at sorting center"
on: September 13, 2017, 04:38

China Post has no record about CK123584152FR . I don't know why France Post shows it as delivered. From your tracking result, the parcel left France on Aug 30, only days later arrived China on Sep 2 and delivered on Sep 4. Normally this looks like too good to be true. If parcel arrived China on Sep 2, normally customs clearance will take a least 2 to 3 days and another 2 days for delivery, it is impossible to be delivered next day after entering China. I strongly believe France Post has made some mistake in their website.

Flora
Newbie
Posts: 7
Post Re: No information since "Arrived at sorting center"
on: September 14, 2017, 13:19

Thank you for your answer.

I could contact the french post services to know about my parcel. They said it has been delivered to/received by DanWeiShouFaZhang 收发章收. Do you know what it is? Is it someone in particular or a transporter?

chinapostv-
olunteer
Administrator
Posts: 24126
Post Re: No information since "Arrived at sorting center"
on: September 14, 2017, 18:29

收发章收 means the parcel was received by a company or government reception with stamp. That is useless, no company name, no receiver name, no signature name.

Flora
Newbie
Posts: 7
Post Re: No information since "Arrived at sorting center"
on: September 14, 2017, 23:30

Okay, so does that mean I still have a chance to have it or do I have to consider it lost?

Flora
Newbie
Posts: 7
Post Re: No information since "Arrived at sorting center"
on: September 14, 2017, 23:46

I'm currently working and living in a university. The address on the package is fully written in english and it precises to bring it to the teacher's building. As the university is guarded, is it possible that the parcel wasn't delivered directly here but still in the post office?
Even if the content is not that valuable, it contains important books and notes for my studies and is quite heavy and large (7kg / 55cm length)

chinapostv-
olunteer
Administrator
Posts: 24126
Post Re: No information since "Arrived at sorting center"
on: September 15, 2017, 02:55

you can check the 收发室 of your university. The parcel might be there.

Flora
Newbie
Posts: 7
Post Re: No information since "Arrived at sorting center"
on: September 15, 2017, 05:31

I went there this morning, no parcel... Is it possible to know in which sorting center it would be? Even if China Post has no record of it, everything seem to say it's in China anyway.

Pages: [1] 2