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Author Topic: Lost package, please help me
AngeL97
Newbie
Posts: 2
Post Lost package, please help me
on: November 8, 2019, 06:37
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Sending for a long time in Urumqi. It has been 50 days since then
how long to wait? I have 5 days left before the end of the order. I know that in Urumqi they are stuck for a long time. Help me please!
RV171685434CN - track number
chinapostv-
olunteer
Administrator
Posts: 45820
Post Re: Lost package, please help me
on: November 8, 2019, 06:59
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RV171685434CN left Urumuqi on Sep 23. Normally it should reach Kazakstan in no more than 2 weeks. If you have not got it , it is very likely to be lost.

You need open dispute for refund.
AngeL97
Newbie
Posts: 2
Post Re: Lost package, please help me
on: November 8, 2019, 07:17
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Thank you! Could it be that the parcel will be found?
chinapostv-
olunteer
Administrator
Posts: 45820
Post Re: Lost package, please help me
on: November 8, 2019, 08:14
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the parcel has 90% possibility to be lost, it also has 10% chance to be abandoned in some corner of customs warehouse and might show up in some future time. We have record that one parcel finally show up in tracking system after half year.
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