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Author Topic: I need help !
adrian_ppp
Newbie
Posts: 3
Post I need help !
on: May 19, 2015, 15:48
New Topic

hello,

please someone can help me?
i sent a parcel 2 weeks ago and from 1 week it is stacked in :

parcel number is : CO990732195RO
we sent the parcel from Romania.

12.05.2015 16:49

Arrival at international place of exchange

Beijing

can someone can hel me to see what s happening?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: I need help !
on: May 19, 2015, 15:50
New Topic

the parcel should have delivery problem. ask receiver call 11185 and pickup the parcel. for detail, read this http://track-chinapost.com/?p=658
adrian_ppp
Newbie
Posts: 3
Post Re: I need help !
on: May 19, 2015, 15:53
New Topic

thanks for the quick answer, can you be more specific, should I send here the address?
please help me

what should I do moore exactly?

appreciate all your help !
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: I need help !
on: May 19, 2015, 15:59
New Topic

The parcel is stuck in china customs. There might be many reasons, address error, duty problem, and so on. that is why I ask you contact receiver and ask him call china post hotline 11185 for reason.
balla
Newbie
Posts: 2
Post Re: I need help !
on: May 20, 2015, 03:55
New Topic

Its been a long week, i am wondering where my package is as well.

ADMIN, can you please check where my package is? or where it is headed. The status has not change two weeks ago!

RH140125752CN

thanks! for you help!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: I need help !
on: May 20, 2015, 04:33
New Topic

shipping to canada is a little bit slow these days. you might need to wait 2 more weeks.
adrian_ppp
Newbie
Posts: 3
Post Re: I need help !
on: May 20, 2015, 12:19
New Topic

I DONT KNOW WHY HE WROTE ON MY POST BUT FOR MY SHIPPMENT I FOUND OUT THAT EVEN THE ADRESS IS GOOD THE PARCEL WAS SENT TO ANOTHER AREA, PLEASE TELL ME WHAT TO DO?

THE RECIVER CALLED TO THE NUMBER YOU GAVE ME, BUT SHE FOUND OUT THAT THE COLET IS IN ANOTHER PROVINCE EVEN IF THE ADRESS WAS CORECT ON THE BOX.

THANKS

parcel number is : CO990732195RO
we sent the parcel from Romania.

SORRY FOR CAPS now I ve seen

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: I need help !
on: May 20, 2015, 15:05
New Topic

CO990732195RO is in Beijing customs and has not been released by government. Not sure the reason of delay, you can ask receiver call china post 11185 and try to get detail.
guest 90
Newbie
Posts: 3
Post Re: I need help !
on: May 22, 2015, 17:06
New Topic

Hi ! . I orderd some products from aliexpress a few months ago on February and it arrived on time but due to miscommunication with my country's post office , it was resent back to seller . After talking to him , he agreed to send it back to me but after 8 th April no scan has been updated , can some one help ?

Tracking number ; RG131751444CN
guest 90
Newbie
Posts: 3
Post Re: I need help !
on: May 22, 2015, 17:06
New Topic

Hi ! . I orderd some products from aliexpress a few months ago on February and it arrived on time but due to miscommunication with my country's post office , it was resent back to seller . After talking to him , he agreed to send it back to me but after 8 th April no scan has been updated , can some one help ?

Tracking number ; RG131751444CN
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