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Author Topic: I need help
Alsdrany
Newbie
Posts: 5
Post I need help
on: March 6, 2019, 06:30
New Topic

Good morning guys
I got my shipment tracking number since 3 weeks and when i track it in esm china post it's showing at same status never move from it .
Now it's more than 10 days in same place how may i know it's coming in the way?
Tracking number is LM623605562CN.
Thank you guys.

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: I need help
on: March 6, 2019, 06:42
New Topic

http://track-chinapost.com/result_china.php?order_no=LM623605562CN shows the parcel was shipped From China Post Beijing office to Saudi Arabia on Feb 24.

It is now some middle location between China Post system and Saudi Post system(possibly airline warehouse in Beijing ,China or customs warehouse in Saudi Arabia). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until Saudi Post gets the parcel from customs. Then Saudi Post website will show its new status with Saudi Arabia location.

Everything looks normal. Please wait some more days.

Alsdrany
Newbie
Posts: 5
Post Re: I need help
on: March 14, 2019, 21:58
New Topic

Quote from chinapostvolunteer on March 6, 2019, 06:42
http://track-chinapost.com/result_china.php?order_no=LM623605562CN shows the parcel was shipped From China Post Beijing office to Saudi Arabia on Feb 24.

It is now some middle location between China Post system and Saudi Post system(possibly airline warehouse in Beijing ,China or customs warehouse in Saudi Arabia). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until Saudi Post gets the parcel from customs. Then Saudi Post website will show its new status with Saudi Arabia location.

Everything looks normal. Please wait some more days.

thank you very much for the information how can i know where it is
thank`s alot.

Alsdrany
Newbie
Posts: 5
Post Re: I need help
on: March 14, 2019, 21:58
New Topic

thank you very much for the information how can i know where it is
thank`s alot.

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: I need help
on: March 14, 2019, 23:48
New Topic

Quote from Alsdrany on March 14, 2019, 21:58
thank you very much for the information how can i know where it is
thank`s alot.

It is now some middle location between China Post system and Saudi Post system(possibly airline warehouse in Beijing ,China or customs warehouse in Saudi Arabia)

You can not know EXACT location at this moment.

Alsdrany
Newbie
Posts: 5
Post Re: I need help
on: March 14, 2019, 23:58
New Topic

yeas i know
almost 4 weeks now what action i can make?

chinapostv-
olunteer
Administrator
Posts: 36798
Post Re: I need help
on: March 16, 2019, 00:39
New Topic

you can do nothing but waiting at this moment. if your buyer protection is expiring, open dispute for lost parcel refund from seller.

Alsdrany
Newbie
Posts: 5
Post Re: I need help
on: March 16, 2019, 10:39
New Topic

thank you
best regard

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