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Author Topic: How can this be possible ?
sprocket98
Newbie
Posts: 12
Post How can this be possible ?
on: May 29, 2017, 05:48
New Topic

I have been waiting for a very small item for about one month now . Could you please explain the following : -

13-May-2017 13:27 Departure export customs SHENZHEN
21-May-2017 10:28 Departure export customs SHENZHEN

How can it be exported twice with one weeks interval from the same airport , and yet still not arrive in Sweden ?

Regards, Jon.

ychiung
Pro
Posts: 341
Post Re: How can this be possible ?
on: May 29, 2017, 12:59
New Topic

With all due respect, please post the tracking number or nobody knows what u talking about. We are not GOD! We cant magically make your parcel appear in front of u or know which parcel is yours!

sprocket98
Newbie
Posts: 12
Post Re: How can this be possible ?
on: May 29, 2017, 14:55
New Topic

With all respect I have not asked where the packet is !!!!! I have just asked how your tracking system can indicate that the packet has been sent twice from the same airport ????... If you want the number , it is the following :RF700345442CN ......Regs , Jon.

ychiung
Pro
Posts: 341
Post Re: How can this be possible ?
on: May 29, 2017, 16:39
New Topic

These things happens all the time that items have repeated scans. The latest one is the one that u should take as real. The delivery time starts with the latest updated scan detail.

sprocket98
Newbie
Posts: 12
Post Re: How can this be possible ?
on: May 29, 2017, 17:44
New Topic

So you mean that any item can simply remain at an airport and be scanned several times before departure ? This seems to be not only time consuming , but logistically must be a nightmare. Why would any item be at a point of destination longer than necessary ? Your answer does not make any sense ! ...Regs , Jon.

ychiung
Pro
Posts: 341
Post Re: How can this be possible ?
on: May 30, 2017, 05:33
New Topic

When your item cleared customs, this doesnt guarantee a space for it on the aircraft. Those premium packages like epacket, speedpost etc will get priority first. If theres no enough space for it due to a huge mail load, your parcel will be removed then have to wait for the next aircraft. It is then brought back to the warehouse to wait. When the next aircraft is ready, it then gets put into a new bag with many other items. Everything inside that new bag has to be customs checked again. Thats why your parcel has repeated scans. Some people will even have 2-6 such scans so yours only had 2 is really not a big deal at all.

sprocket98
Newbie
Posts: 12
Post Re: How can this be possible ?
on: May 30, 2017, 07:42
New Topic

Thank you for your reply . How any logistics can be managed by the above explanation is completely unfathomable.China Post is subventioned by the Chinese Government , so , in effect , it does not matter what item has priority. The quicker items are shipped , then the quicker arriving items can also be delivered , which means the more space there is for incoming parcels. Regs , Jon.

chinapostv-
olunteer
Administrator
Posts: 45820
Post Re: How can this be possible ?
on: May 30, 2017, 07:59
New Topic

Quote from sprocket98 on May 30, 2017, 07:42
Thank you for your reply . How any logistics can be managed by the above explanation is completely unfathomable.China Post is subventioned by the Chinese Government , so , in effect , it does not matter what item has priority. The quicker items are shipped , then the quicker arriving items can also be delivered , which means the more space there is for incoming parcels. Regs , Jon.

ychiung's explanations are all true. Your parcel left Shenzhen customs on May 21. It is on the way to Sweden. As China post tracking data does not always update in time, especially when parcel is outside china. You can not know exact location at this moment.

Based on our user statistic reports, parcel will reach Sweden from China in 2 to 3 weeks. So you should get it roughly on or before Jun 15. If you can not get the goods by June 15, you should open dispute to seller for lost parcel.

sprocket98
Newbie
Posts: 12
Post Re: How can this be possible ?
on: May 30, 2017, 08:25
New Topic

I am not querying the delivery time . I can wait for this small item . I AM QUERYING THE FOLLOWING :

China Post Registered Air Mail RF700345442CN
2017.05.21 10:14 (GMT-7): Export customs clearance complete
2017.05.21 10:12 (GMT-7): arrive export exchange
2017.05.13 09:17 (GMT-7): Export customs clearance complete
2017.05.13 03:19 (GMT-7): arrive export exchange
2017.05.13 00:57 (GMT-7): arrive export exchange
How can this item arrive at the export exchange on THREE different occasions ? It is then cleared by Customs on TWO different occasions ... and according to your own tracking service the item is still at the airport! ...You have now informed me that it has left China and is on the way to Sweden . Where have you obtained this information from , and why can I not see it ? ...regards , Jon

ychiung
Pro
Posts: 341
Post Re: How can this be possible ?
on: May 30, 2017, 10:07
New Topic

Quote from sprocket98 on May 30, 2017, 07:42
China Post is subventioned by the Chinese Government , so , in effect , it does not matter what item has priority. The quicker items are shipped , then the quicker arriving items can also be delivered , which means the more space there is for incoming parcels. Regs , Jon.

There u make a mistake! If u what u said is true then similarly anyone who buys a economy class ticket will be entitled to sit in first class regardless?! Is this what u are claiming is happening in china?? Of cos not!!
As in airline travel, postal service classes do exist and the price differences clearly reflect this! What u paid determines the class of service that u get! No more no less!

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