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Author Topic: Help Tracking
BrunoBucci-
arati90
Newbie
Posts: 5
Post Help Tracking
on: May 18, 2019, 13:09
New Topic

Hi,
I need help to know what happened to my package because are more than 30 days without update.
The tracking number is
RN689525808CN
Is It gone lost?
Thanks in advance
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: Help Tracking
on: May 18, 2019, 19:31
New Topic

http://track-chinapost.com/result_china.php?order_no=RN689525808CN shows the parcel was sent to airline on Apr 21.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach Italy. Once the parcel arrives Italy, Italy Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
BrunoBucci-
arati90
Newbie
Posts: 5
Post Re: Help Tracking
on: May 19, 2019, 09:16
New Topic

Unlucky me. I hope it arrives and has not been lost. Thanks a lot.
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