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Author Topic: HELP! Black mask cannot be shipped by eParcel
ricksyd
Newbie
Posts: 2
Post HELP! Black mask cannot be shipped by eParcel
on: October 22, 2018, 04:35
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Hello everyone!

I need some help. Anyone has experience shipping black peel-off mask out of China?
I sent one to Hong Kong via ePacket recently but was returned back, saying it has cream ingredient.
Any suggestions?
Thanks for helping.

Ricksyd
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: HELP! Black mask cannot be shipped by eParcel
on: October 22, 2018, 06:24
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you need post tracking number to get help.
ricksyd
Newbie
Posts: 2
Post Re: HELP! Black mask cannot be shipped by eParcel
on: October 23, 2018, 03:13
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LZ954730926CN
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: HELP! Black mask cannot be shipped by eParcel
on: October 23, 2018, 03:24
New Topic

http://track-chinapost.com/result_global.php?code=LZ954730926CN has no record. This means your seller never actually shipped anything yet. you might be scammed.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

If you have got this number for long time and paid with paypal/aliexpress, you should open dispute against fraud and claim refund.
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