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Author Topic: Have my packages left China?
elic
Newbie
Posts: 2
Post Have my packages left China?
on: August 23, 2019, 22:42
New Topic

Hello! I sent four packages from Hangzhou on July 22 2019. They are all being sent to USA. The tracking numbers are:

CP392336275CN
CP392336267CN
CP392336253CN
CP392336240CN

When I have tracked it myself, it looks like it went to Shanghai, and then back to Hangzhou, and I cannot figure out if it has actually left China or not. It's a little confusing! Please, any feedback would be greatly appreciated!

Thank you.

Eli

chinapostv-
olunteer
Administrator
Posts: 38527
Post Re: Have my packages left China?
on: August 24, 2019, 05:49
New Topic

Did you send some heavy item(over 2 kgs weight) with such sea/air combined parcel(starting with CP)?

If this kind parcel weight is over 2 kgs, it will go through sea and can take very very long time to reach USA(average 2 to 3 months, in worst case, half year). You can not know exact location after parcel left China(about 2 to 5 months without any update).

You can not do anything except waiting.

elic
Newbie
Posts: 2
Post Re: Have my packages left China?
on: August 24, 2019, 19:34
New Topic

Thank you very much for your response. They were heavy packages, and they are going to take a very long time to arrive, but they were still able to track until they left China.

What I am confused about is why they went from Hangzhou, then to Shanghai, and then 'arrived' back in Hangzhou on August 1st. Either they left from Hangzhou and they are on their way to America by ship, which is what I expected (I know that this will take a long time!) OR they are back and stuck in Hangzhou, which is why I'm inquiring if they are either 1. stuck in hangzhou OR 2. not stuck and hangzhou and have left china by ship

Are you able to find out for me if there is a problem and that's why they 'arrived' back in Hangzhou?

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