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Author Topic: China Post Ordinary Small Packet Plus - no update 11 days (Philippines)
d_t_a
Beginner
Posts: 27
Post China Post Ordinary Small Packet Plus - no update 11 days (Philippines)
on: July 25, 2017, 05:14
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I ordered some small item which the seller shipped via China Post Ordinary Small Packet Plus.

It's my first time to experience this Ordinary Small Packet Plus shipment (my previous orders had been sent using China Post Registered Airmail or Singapore Post; all of these need to be picked up at our local post office - PhilPost).

For the Small Packet Plus -- Tracking # 06268256089 shows the following:

2017-07-13 09:53:48 Electronic Data Received
2017-07-14 09:04:33 Dongguan city Post Office eCommerce dept. international parcel process dept. received
2017-07-14 10:51:52 Dongguan city Post Office eCommerce dept. international parcel process dept. customs scan
2017-07-14 11:00:22 leaving Dongguan city Post Office eCommerce dept. international parcel process dept. ,next station Dongguan center

It's 11 days since the last update. The last update is Dongguan Center -- is this already outbound from China?

(For comparison: my previous experience for the China Post Registered Airmail --generally has some update every 3-4 days. While for the Singapore Post, there's also regular updates in tracking info -- I think there was a 'pause' in the update only when the package was transitting from China to Singapore and there's no update during that time, but the update resumed from Singapore outwards to the Philippines)

As I do not have any previous info for this type of shipment, how long on average does China Post Ordinary Small Packet Plus arrive in the Philippines? Is it normal to have no regular updates in the tracking system? (how do I know item has arrive in the Philippine Post Office and ready for pickup -- no record of the number in the PhilPost tracking system for now)

Another question: I just read that magnetic items are not allowed, the above Ordinary Small Packet Plus is actually 3 small flashlights (batteries not included) that have a magnetic clip (so it can hang on metal wall) -- could this be a reason for the delay in shipment?

chinapostv-
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Administrator
Posts: 45816
Post Re: China Post Ordinary Small Packet Plus - no update 11 days (Philippines)
on: July 25, 2017, 07:24
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06268256089 is china post ordinary parcel. China Post will not update its status after it left first post office. So you can not know where it is now. Normally such parcel will travel 30 to 60 days to reach destination. Please be patient.

d_t_a
Beginner
Posts: 27
Post Re: China Post Ordinary Small Packet Plus - no update 11 days (Philippines)
on: July 25, 2017, 19:20
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Thanks for the explanation. So China Post ordinary parcel will only have a single update when it reaches the first China Post Office station. After that, there's no way for me to know if it has already left China or it is still transitting in different cities of China until it reaches at outbound airport?

The Post Office system here in the Philippines is also very slow (from my limited experience with registered airmail, like China Post and Singapore Post), it takes about 1 week for our Post Office to mail me the notice that the item is ready for pick up at the local Post Office. By the time I get the post office letter of notice for me to claim the package, the item is actually already with me, since I had claimed it a few days ago (having tracked the package online, check that it arrived in the country, and then passed thru customs, and ready for pickup at the local post office.)

Now in the case of the Ordinary Parcel which cannot be tracked, then it seems there's no way for me to know that the item is already in the local Post Office for claiming... and hoping it won't be past the Dispute time period (above package is from Aliexpress which gives 60 days normally for delivery).

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