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Author Topic: China - Denmark - RS509562316CN
llrallerll
Newbie
Posts: 5
Post China - Denmark - RS509562316CN
on: January 17, 2017, 21:44
New Topic

Hi

Can somebody please help me with my packages?

RS316952458CN (Last update 6th jan. - 【 Shenzhen (China)互换局】Export customs cleared)
07100982916 (Last update 8th jan. - Sent to airline,计划航班号SK996,计划起飞时间14:55)

RS509562316CN (this is return to seller, because of wrong address)

The last parcel was last updated 29th dec., which is almost a month ago. I have spoken to the seller of the item and he hasn't received anything from China Post.

PLEASE HELP ME, IT IS A PARCEL FOR MY DAUGHTERS BIRTHDAY....

Thanks

/Rasmus

int077
Pro
Posts: 7760
Post Re: China - Denmark - RS509562316CN
on: January 17, 2017, 23:24
New Topic

1. This is the tracking of all your parcels:
Number: RS316952458CN
Package Status: In Transit

Destination Country: Denmark

Origin Country: China
2017-01-06 09:46 The Shenzhen Exchange Bureau, have been exported directly
2017-01-06 09:44 The Shenzhen Exchange Bureau, have been exported to open
2016-12-26 17:28 Guangzhou Terminal, left hand navigation
2016-12-26 16:27 Guangzhou Terminal, arrival
2016-12-25 12:43 The Shenzhen Exchange Bureau, have been exported directly
2016-12-24 23:57 The Shenzhen Exchange Bureau, have been exported to open
2016-12-24 23:16 Small package Center, left, next stop "Center in Shenzhen"
2016-12-24 21:51 Parcel centre
2016-12-24 21:13 Small package Center, has received send
======================================
Number: 07100982916
Package Status: In Transit

Destination Country: Unknown

Origin Country: China
2017-01-08 21:23 Plan flight plans flight number SK996, plans to take off 14:55
2017-01-07 21:29 Cross-border e-commerce service center, left
2017-01-07 21:23 Cross-border e-business service centre,
2017-01-07 18:27 Cross-border e-business service centre has been receiving and sending
2017-01-07 01:26 Electronic information has been received
======================================
Number: RS509562316CN
Package Status: Pick Up

Destination Country: Denmark

Origin Country: China
2016-12-29 12:03 Denmark, the post office throw
2016-12-29 11:22 Denmark, the post office throw
2016-12-29 07:31 Denmark, arrived at post
2016-12-27 15:40 Denmark Copenhagen to reach the Exchange Bureau
2016-12-22 16:50 Guangzhou Terminal, left hand navigation
2016-12-22 16:18 Guangzhou Terminal, arrival
2016-12-21 09:31 Exchange Bureau in Guangzhou, have been exported directly
2016-12-21 08:10 Exchange Bureau in Guangzhou, have been exported to open
2016-12-20 21:56 Bulk acceptance packet processing center in Guangzhou, left, the next station "Terminal of Guangzhou"
2016-12-20 21:27 Bulk acceptance packet processing center in Guangzhou, has
2016-12-20 16:14 Guangzhou international mail operation Center has been receiving and sending
======================================
Powered by http://www.track-chinapost.com

1. Parcels RS316952458CN , 07100982916 are On Route/In transit to your country.

2. Now what needs to happen is PostNord Denmark scan the parcels on arrival or when they have time to do it.

3. For parcel RS509562316CN, to me it's still in Denmark, no indication that the parcel is coming back to China. Have you call PostNord Denmark about that parcel.

Thanks.

llrallerll
Newbie
Posts: 5
Post Re: China - Denmark - RS509562316CN
on: January 18, 2017, 11:28
New Topic

Thank you for the quick reply.

I have spoken to PostNord about this parcel RS509562316CN and they are saying that this parcel have left the country (Denmark) and it is "out of they hands", so I don't understand the situation is the parcel lost or do China Post still have it?

int077
Pro
Posts: 7760
Post Re: China - Denmark - RS509562316CN
on: January 18, 2017, 15:46
New Topic

1. For parcel RS509562316CN, it means that the parcel was not yet scan by China Post if it did arrive in the country.

2. Also the only think available by PostNord tracking is this:
[Denmark,Aalborg,9000]The shipment item will be returned
2016-12-29 12:03:13 [GMT+1]

Thanks.

llrallerll
Newbie
Posts: 5
Post Re: China - Denmark - RS509562316CN
on: January 18, 2017, 19:02
New Topic

Okay, so what you are saying is that I have to wait for more information from China Post?

For how long am I going to wait, do you think?

Thanks

int077
Pro
Posts: 7760
Post Re: China - Denmark - RS509562316CN
on: January 18, 2017, 20:44
New Topic

1. Yes China Post has to scan the parcel incoming to China. If the parcel is not receive or not send yet, then there is no scan done.

2. As you can see as me, the last tracking is saying, the shipment will be returned. But no tracking exist as of now for the parcel.

3. I have no clue how many days or weeks you have to wait for the parcel to be scan by China Post.

4. Was there a readable return address on the parcel?

Thanks.

llrallerll
Newbie
Posts: 5
Post Re: China - Denmark - RS509562316CN
on: January 19, 2017, 17:23
New Topic

Okay,

I think the seller has written a return address, but it is impossible for me to know.

Isn't it possible to contact China Post by mail, so we can find the parcel.

int077
Pro
Posts: 7760
Post Re: China - Denmark - RS509562316CN
on: January 19, 2017, 18:27
New Topic

1. No impossible to contact China Post by mail, only by phone and they speak only in Mandarin.

2. I really don't know what you are trying to accomplish about the parcel returning to the seller.

3. If you are trying to get your money back, then just open a dispute and get the tracking of PostNord Sweden saying the parcel is returning back because the address is wrong.

Thanks.

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