Hello,

I recently bought an item from AliExpress. I chose the shipping method as ePacket and paid for the shipping fees.

When I received my shipping confirmation, it said that my package was shipped with China Air Post (my order confirmation still says I chose ePacket as my shipping method).

When I confronted the seller about it, she said she changed my shipping method because she said ePacket time is slow now and there is a backlog.

Is this allowed ?!

She changed it without my permission, didn't notify me, and just assumed it would be okay. Have you guys heard of this practice ? I am still in the process of trying to resolve this at the moment. Any help would be appreciated. Thanks!

1. The above tracking number LM122579672CN is a valid tracking number. It can take up to 10 days for the parcel to be register into the China Post system.

2. If by any chances the parcel is going to Canada, please be aware that E Packet to Canada can take from 2.5 to 3.5 weeks to get to Customs and out of Customs.

2. It seems lately that Canada Customs are scanning physically every parcel coming to Canada. So that why it's taking that long for E Packet.

3. Just for your info, normal Register Air Mail from China to Canada can take from 6 to 8 weeks before delivery plus the fact that it can not be track in Canada. E Packet can be track on Canada Post site.

Hope this help.

1. The other parcel was not ship out. Technically every seller is asking electronically for a tracking number to China Post, then from that tracking number is also the Customs declaration and finally they mail the parcel.

2. So because they are press by the site where they sell their articles to make it quick out for shipping, sometimes seller are telling customer that the parcel was mail out but in fact the parcel is still in their hand.

3. This is why we have the rule of up to 10 days waiting period before a parcel can be track on China Post. Personally It did happen to me like it took 9 days before the E Packet tracking was available.

Hope this help.

1. China Post Register Air Mail to Canada, normally all parcel from China Post land in Vancouver inbound Mail warehouse should take from 6 to 8 weeks before delivery. That is when the parcel was mail in China until deliver to the Canadian recipient.

2. Normally E Packet to Canada, normally all parcel from China Post land in Vancouver inbound Mail warehouse should take from 6 to 12 working days to be deliver that is excluding the time spent at the Customs Offices in China and Canada.

3. But since September 2016 Canada Customs I suspect are scanning every parcel to see if there is any contraband or illegal importation into the Canadian territory. By doing that the parcel are delays like 21 days so far. So if the parcel lets say departed China on the 7 Nov then around the 28 Nov you should see something like that:
Location: RICHMOND
Description: Item has arrived in Canada and was sent for further processing.

4. E Packet anywhere when is available is always faster then Register Air Mail anywhere in the World. Maybe the seller does not understand the standard for delivery of E Packet.

Hope this help.

1. Then only thing you can do is track both parcel. Eventually you will see if they can be track or not. Don't forget the 10 days rule.

Hope this help.