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Author Topic: Already 4 weeks at Guangzhou customs?
embee64
Newbie
Posts: 2
Post Already 4 weeks at Guangzhou customs?
on: September 18, 2017, 16:21
New Topic

Package from Germany to China for a repair.
Tracking (CK057196211DE) shows the package is now for 4 weeks at Guangzhou customs.
Why isn't there any progress?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Already 4 weeks at Guangzhou customs?
on: September 19, 2017, 00:53
New Topic

the parcel should have delivery problem or custom duty payment problem. Many Chinese address can not be covered by China Post delivery service, you need ask receiver call china post hotline 11183 and arrange pickup the parcel.

embee64
Newbie
Posts: 2
Post Re: Already 4 weeks at Guangzhou customs?
on: September 21, 2017, 15:52
New Topic

Maybe you can help in this?
I have asked the receiver to make the call, but I get no reply.

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