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Author Topic: 26 Days without updates.. parcel lost?
Ericsss
Newbie
Posts: 2
Post 26 Days without updates.. parcel lost?
on: March 28, 2017, 19:00
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When I try to track my parcel, it gives me the following information:

Parcel No.RK586153659CN tracking result

2017-02-25 16:38:07.0 Electronic Data Received
2017-03-02 09:26:58.0 Nanjing city Post Office Parcel AD Dept. received
2017-03-02 09:29:41.0 Nanjing city Post Office Parcel AD Dept. customs scan
2017-03-02 09:31:17.0 leaving Nanjing city Post Office Parcel AD Dept. ，next station Nanjing center
2017-03-02 10:09:45.0 Nanjing Transit Station export security scan
2017-03-02 11:21:39.0 Nanjing Transit Station export customs cleared

It's been 26 days since the last update... what happened? ;-; Is it normal?
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: 26 Days without updates.. parcel lost?
on: March 29, 2017, 02:36
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Quote from Ericsss on March 28, 2017, 19:00
When I try to track my parcel, it gives me the following information:

Parcel No.RK586153659CN tracking result

2017-02-25 16:38:07.0 Electronic Data Received
2017-03-02 09:26:58.0 Nanjing city Post Office Parcel AD Dept. received
2017-03-02 09:29:41.0 Nanjing city Post Office Parcel AD Dept. customs scan
2017-03-02 09:31:17.0 leaving Nanjing city Post Office Parcel AD Dept. ，next station Nanjing center
2017-03-02 10:09:45.0 Nanjing Transit Station export security scan
2017-03-02 11:21:39.0 Nanjing Transit Station export customs cleared

It's been 26 days since the last update... what happened? ;-; Is it normal?

this is normal. shipping time to Brazil can take up to 8 weeks. you can not see updated status after parcel left china.
Ericsss
Newbie
Posts: 2
Post Re: 26 Days without updates.. parcel lost?
on: March 29, 2017, 04:02
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That's the point T-T it didn't even left china yet
It's been 1 month since the parcel was posted

All other parcels that I ordered in the same day through China Post, has already arrived at Brazil
Except this one... and I don't get even a single update since then

That's something wrong
chinapostv-
olunteer
Administrator
Posts: 45821
Post Re: 26 Days without updates.. parcel lost?
on: March 29, 2017, 04:11
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I am curious which tracking number you ordered same day and has arrived Brazil. Can post those fast arrive tracking number here? thanks
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