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Author Topic: Re: How to claim refund for lost parcel
mafrozali
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: October 21, 2019, 01:37
New Topic

Hy,
I placed the order under this website http://www.backtohear.site & my order placed on 29th September & I get the tracking # on 30th sep September after that I am try to track my order from China post & showing no record.

My order # 1163
Tracking #RU404313420NL

chinapostv-
olunteer
Administrator
Posts: 39367
Post Re: Re: How to claim refund for lost parcel
on: October 21, 2019, 01:39
New Topic

RU405310892NL has nothing to do with china post, it is Netherlands Post tracking number. Some Chinese seller use Netherlands Post to ship battery item. The parcel will be shipped to Netherlands first (takes about 10 to 15 days), then transit from Netherlands to other countries.

Good news is that Netherlands Post website shows it just arrived Netherlands on Oct 20. You will get it in next 15 to 30 days.

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