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Author Topic: No status update from China Post / Aliexpress
dolaray
Newbie
Posts: 2
Post No status update from China Post / Aliexpress
on: November 17, 2014, 09:38
New Topic

I have a parcel with Tracking No. RH067410753CN, coming from China to India.

Last update is on 30.10.2014 (on Aliexpress Website - "Departure from outward office of exchange") and 31.10.2014 (on China Post website - "Sent to airline").

What is the current status of the package? Need it urgently.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: No status update from China Post / Aliexpress
on: November 17, 2014, 17:47
New Topic

the parcel normally will arrive India after 3 to 5 weeks of 'sent to airline' date, you need to wait two to three more weeks more weeks.

Jferg
Newbie
Posts: 1
Post Re: No status update from China Post / Aliexpress
on: November 19, 2014, 05:53
New Topic

Dear China Post,
I am having the same problem. But it has been exactly 1 month and 1 day since the order date and it still says "origin post preparing shipment". I opened dispute and asked for a refund but the dispute was denied and the seller asked me to close it and be patient.
The tracking number is RH079102295CN

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: No status update from China Post / Aliexpress
on: November 19, 2014, 06:07
New Topic

you should escalate the dispute.

mwaghela44
Newbie
Posts: 3
Post Re: No status update from China Post / Aliexpress
on: November 19, 2014, 07:19
New Topic

Hi bought item from aliexpress seller provide wrong tracking number

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: No status update from China Post / Aliexpress
on: November 19, 2014, 07:43
New Topic

Quote from mwaghela44 on November 19, 2014, 07:19
Hi bought item from aliexpress seller provide wrong tracking number

open dispute to aliexpress.

dolaray
Newbie
Posts: 2
Post Re: No status update from China Post / Aliexpress
on: November 26, 2014, 04:17
New Topic

Quote from chinapostvolunteer on November 17, 2014, 17:47
the parcel normally will arrive India after 3 to 5 weeks of 'sent to airline' date, you need to wait two to three more weeks more weeks.

Ref: RH067410753CN

My shipment was attempted to be delivered at 9:30 AM in the morning whereas our office opens at 10:00 AM.

How do I contact the delivery agency to fix up a suitable time of delivery?

Regards

Dola Ray

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: No status update from China Post / Aliexpress
on: November 26, 2014, 05:28
New Topic

India Post is the delivery agent. Contact them immediately, otherwise the parcel will be returned to china.

vminaya
Newbie
Posts: 3
Post Re: No status update from China Post / Aliexpress
on: November 27, 2014, 19:19
New Topic

I have a parcel with Tracking No. RH011134079CN, coming from China to Peru.

Last update is on 09.11.2014 (Export Customs Scan)
and 10.11.2014 (Sent to airline)
What is the current status of the package? Need it urgently.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: No status update from China Post / Aliexpress
on: November 27, 2014, 22:12
New Topic

shipping from china to peru might take up to 6 weeks. status will not change after sent to airline and before it reach Peru.

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