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Author Topic: Help!
Hanezu86
Newbie
Posts: 7
Post Help!
on: April 1, 2019, 18:03
New Topic

Hi im getting worried by this RG973097818CN
Why its all the time in Beijing and security checks? Is this fake number or what? Does items never get in finland?
Thanks and sorry...

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help!
on: April 2, 2019, 01:55
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RG973097818CN was kept rejected by safety check point. What is the item inside?
Hanezu86
Newbie
Posts: 7
Post Re: Help!
on: April 2, 2019, 07:21
New Topic

Xiaomi smart home products

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help!
on: April 2, 2019, 07:30
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smart phone is not allowed by china post airmail. because it has battery inside and might threaten to airplane safety. I don't think you can get your parcel.
Hanezu86
Newbie
Posts: 7
Post Re: Help!
on: April 2, 2019, 07:57
New Topic

Quote from chinapostvolunteer on April 2, 2019, 07:30
smart phone is not allowed by china post airmail. because it has battery inside and might threaten to airplane safety. I don't think you can get your parcel.

No smart phone, smart home. 3 tempature sensors and one gateway

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help!
on: April 2, 2019, 08:04
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not sure if you gateway has battery or not. If not, it might be rejected by mistake.

wait 2 weeks and see what will happen. if you can not get it by April 20, open dispute for lost parcel.
Hanezu86
Newbie
Posts: 7
Post Re: Help!
on: April 2, 2019, 08:38
New Topic

Ok, thanks for the reply... Seller does not answer any of my questions.. But you did, thnx!!!!

Hanezu86
Newbie
Posts: 7
Post Re: Help!
on: April 2, 2019, 09:26
New Topic

Can i dispute any sooner?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Help!
on: April 2, 2019, 09:31
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Quote from Hanezu86 on April 2, 2019, 09:26
Can i dispute any sooner?

it is really up to you. If your buyer protection is very close to expiry, then open dispute asap.
Hanezu86
Newbie
Posts: 7
Post Re: Help!
on: April 11, 2019, 12:36
New Topic

New updates with this number, but i think it still in china?

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