Quote from olives on July 23, 2016, 05:11
Can somebody help me out. For more than 8days now. No communication and tracking no invalide. The company name is forbser digital company. The tracking number is cp314917691cn

1. Your tracking number is a valid tracking number.

2. Please be advise that it take from 2 to 5 days before It's into the China Post system. If after 10 days you can not track your parcel then you should contact seller and ask him if he did physically mail the parcel. Or if no communication just open a dispute to get your money back.

Hope this help.

Quote from olives on July 24, 2016, 20:29
Got my I'd cp314917691CN. Is not workin for ten days nw

1. If it's been more then 10 days you got the tracking number, then open a dispute to get you money back.

2. Since I don't know how you paid then PayPal, credit card etc, just talk with them if you can not open a dispute to get your money back.

Hope this help.

Quote from olives on July 25, 2016, 00:32
I. Paid through inter bank transfer

1. Will that help you to open a dispute:
http://service.alibaba.com/buyer/faq_detail/10609493.htm
http://service.alibaba.com/buyer/cp/ordercompletepage.php?spm=a2700.7717180.1998538254.12.Evgd5S#nav-3

2. You could ask you bank if they can help you, because you did the payment in Inter Bank Transfer.

Hope this help.

PLEASE HELP...
TRACKING NO RS137449461CN SHOWS BELOW UPDATE FROM A VERY LONG TIME AND NO HELP FROM EITHER SUPPLIER OR CHINA POST. DON'T KNOW WHAT TO DO?

2016-06-28 16:57:21.0 佛山city Post Office parcel 集邮局 received
2016-06-28 23:55:24.0 佛山city Post Office parcel 集邮局 customs scan
2016-06-29 00:21:00.0 leaving 佛山city Post Office parcel 集邮局 ，next station 南海
2016-06-29 14:10:14.0 Guangzhou Transit Station export security scan
2016-06-29 15:56:35.0 Guangzhou Transit Station export customs cleared
2016-06-30 21:37:00.0 arrive Guangzhou Airport
2016-06-30 21:48:10.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-03 08:56:11.0 Guangzhou Transit Station export security scan
2016-07-03 08:56:35.0 Guangzhou Transit Station export customs cleared
2016-07-04 17:01:00.0 arrive Guangzhou Airport
2016-07-04 21:19:12.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-08 11:20:17.0 Guangzhou Transit Station export security scan
2016-07-08 11:21:55.0 Guangzhou Transit Station export customs cleared
2016-07-09 13:38:00.0 arrive Guangzhou Airport
2016-07-09 14:32:43.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-10 02:49:00.0 Guangzhou departure

PLEASE PLEASE HELP ASAP.

THANKS

Quote from shey on August 12, 2016, 09:15
I have a question why the trackings status don'n get update?(the last update for my Pocket is on 06.08) !!!! RL169528506CN

1. If parcel don't get updated it's because it's not scan. Parcel to Europe normally take 2 to 3 weeks to arrive.

2. I tried to track your parcel on the Austria Post site and did not get anything.
No data found for your inquiry.
Possible causes:
You might have entered the wrong number. Please check your tracking number
You item does not have the additional "Track & Trace" option
Your tracking number is invalid

3. You might want to give then a call to find out if they track China Post Registered Mail.
Destination Country - Austria: +61 3 8847 9045

Hope this help.