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Author Topic: Can someone help me track an order?
victoriaj
Newbie
Posts: 2
Post Can someone help me track an order?
on: July 18, 2019, 16:23
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Hello, i'm finding hard to track the object i recently bought. When i search this website with the track number (RV960931184CN), it doesn't show anything. Can someone help me? Because if it's fake, i need to do something about it
chinapostv-
olunteer
Administrator
Posts: 45820
Post Re: Can someone help me track an order?
on: July 18, 2019, 22:31
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RV960931184CN was sent to airline on Jul 17.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach Portugal. Once the parcel arrives Portugal, Portugal Post (CTT) tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
victoriaj
Newbie
Posts: 2
Post Re: Can someone help me track an order?
on: July 19, 2019, 09:27
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Thanks a lot for you help!!
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