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Author Topic: Wrong Address
YPHIL
Newbie
Posts: 1
Post Wrong Address
on: June 14, 2017, 11:06
New Topic

the company sending me an item put the incorrect address on a parcel. The parcel was sent to New Zealand although it was intended for France.

The parcel is now coming to New Zealand but with a French address which means it will get lost. Would it be possible to change the address for this parcel and how would I do that. I will give a valid address in new Zealand?

Parcel: RF744587677CN
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Wrong Address
on: June 14, 2017, 15:29
New Topic

You can not change address. If this is seller's mistake, you should open dispute and claim refund. Seller should be responsible for the lost.
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