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Author Topic: Re: Where is my package?
mophman2
Newbie
Posts: 19
Post Re: Where is my package?
on: July 20, 2018, 00:20
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Hi please assist it been almost 2 months and my item is not yet in south africa.
RO455026502CN
chinapostv-
olunteer
Administrator
Posts: 45840
Post Re: Re: Where is my package?
on: July 20, 2018, 00:26
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http://track-chinapost.com/result_china.php?order_no=RO455026502CN shows the parcel was shipped on May 28.

Normally it will wait 2 to 4 weeks to catch flight space to South Africa, then it will wait another 4 to 8 weeks to pass South Africa customs clearance. Total time can take 12 weeks.

If your buyer protection is expiring, open dispute to seller for refund. otherwise keep waiting.
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