China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Parcel stuck in sorting center
maisonkong-
a
Newbie
Posts: 2
Post Parcel stuck in sorting center
on: October 11, 2017, 23:37

Hi,
I have ordered a parcel (epacket) about a month ago now and it seems to be "stuck" in Suzhou (China). The last update there was on the 09/12/2017.
Here is the tracking number: LX477542525CN

Could anyone help me with this ?
Thanks in advance.

chinapostv-
olunteer
Administrator
Posts: 24625
Post Re: Parcel stuck in sorting center
on: October 11, 2017, 23:41

LX477542525CN left china on Sep 12. Normally it should arrive Australia in 2 weeks. I believe it is lost.

maisonkong-
a
Newbie
Posts: 2
Post Re: Parcel stuck in sorting center
on: October 11, 2017, 23:49

Thanks for your fast answer.
Should I contact the seller to ask for a refund or contact China Post ?

chinapostv-
olunteer
Administrator
Posts: 24625
Post Re: Parcel stuck in sorting center
on: October 12, 2017, 00:57

Quote from maisonkonga on October 11, 2017, 23:49
Thanks for your fast answer.
Should I contact the seller to ask for a refund or contact China Post ?

you should contact seller(open dispute).

Pages: [1]